Reservebar Reviews [Apr,2026]: Is It Worth It?

Many customers report significant problems with shipping and delivery, including delays, lost packages, and damaged items. Reviewers cite instances of orders taking weeks to arrive, lack of tracking updates, and poor packaging that leads to breakage, such as one reviewer stating, "Been four weeks, tracking shows nothing."

A significant number of reviewers express dissatisfaction with ReserveBar's customer service, citing slow response times, unhelpful representatives, and difficulty resolving issues. Customers report being ignored, receiving automated responses, and struggling to get refunds or replacements for incorrect or missing items, with one reviewer stating, "Lost package zero customer service: My package seems lost but they already got my money so I’m getting no response from the company."

Several reviewers report receiving the wrong items, incomplete orders, or substitutions without notification. Customers express frustration with the lack of quality control and the difficulty in correcting these errors, as one reviewer noted, "Ordered a rum, got a vodka. Turns out they didn't have the rum."

Some customers report positive experiences with specific customer service representatives who went above and beyond to resolve issues or fulfill special requests. These reviewers praise the responsiveness and helpfulness of these individuals, with one reviewer stating, "Fantastic customer service! When I had a problem with my online order, they responded instantly and made it right—and then some."

Several reviewers complain about inaccurate product listings, including incorrect vintages, misleading descriptions, and items being out of stock after an order is placed. This leads to disappointment and the need for returns or cancellations, as one reviewer stated, "They are falsely advertising Bookers batch 2016-05 limited edition on line. When the order came it was a different batch."

A few reviewers mention issues with the website, such as difficulties navigating the site or problems with promotional codes. Others find the ordering process straightforward when products are in stock and delivered as expected.

A small number of reviewers express annoyance with the excessive amount of promotional material they receive after placing an order. They feel that the company is too aggressive in its marketing efforts, leading to regret about sharing their contact information, as one reviewer noted, "Could use less promotional material. Y'all send so much once you have someone's contact info it kind of makes people have instantaneous regret."